*Updated as of 12 Sep 2023
It’s time for the BIGGEST reveal of the year that many driver-partners have been waiting for.
Introducing GoCar XL - a new service type for larger cars!
From 22 Nov 2021 at 2PM, driver-partners with larger cars will progressively be able to accept GoCar XL trips in addition to GoCar trips.
As part of GoCar XL, these driver-partners will be able to enjoy:
✔️ BIGGER EARNINGS
Enjoy 30-60% higher earnings with GoCar XL trips compared to GoCar trips, on top of ALL the same current incentives!
✔️ MORE OPTIONS
Accept trips from different types of passengers! That means larger groups of families or friends (once the restrictions on social gatherings are lifted), eager travellers, passengers with groceries or wheelchairs, and more.
Read on for more details on GoCar XL.
How to accept GoCar XL trips
Only driver-partners whose vehicles have the capacity to take more than 4 passengers will be allocated GoCar XL trips.
This will happen progressively and automatically from 22 Nov 2021 onwards.
To be able to accept GoCar XL trips, please ensure that your GoPartner driver app has been updated to the latest version of 1.15.3 or later. No further actions are required.
How does GoCar XL differ from GoCar trips?
Accepting a GoCar XL booking
To differentiate the GoCar XL trip from a regular GoCar trip, look out for this logo:
The process of accepting and completing a GoCar XL trip is the same as a GoCar trip.
Before picking up the customer:
After completing the trip:
You will also see “GoCar XL” reflected in your Transaction history for GoCar XL trips.
GoCar XL fees and incentives
There will be no difference in service and platform fees. GoCar XL trips will be subject to the same fees as GoCar: tiered platform fee and 15% service fee.
GoCar XL trips will be eligible for the same additional fees as GoCar trips:
All GoCar XL trips will qualify qualify for the same incentives as GoCar trips, so every trip brings you closer to bigger earnings!
💰 $4 for far pick-ups
GoCar XL trips will also be eligible for the $4 flat fee for far pick-ups above 4km. Autobid needs to be turned on to be eligible.
💰 Daily points incentives (full day)
All driver-partners get to earn points throughout the day based on the distance (km) of each trip as calculated in the GoPartner app, and choose trips to complete* based on your preference. You will not be penalized for rejecting or ignoring trips.
* We understand that you might be concerned about meeting the 80% monthly average performance for the Monthly Loyalty Rewards if you choose trips to complete to qualify for the daily incentives. Not to worry - to ensure your qualification for the Aug Monthly Loyalty Rewards is not affected due to rejecting/ignoring trips, we will be waiving the performance requirements. That means you only need to hit the 500 trip criteria in Aug to enjoy the Monthly Loyalty Rewards.
💰 Monthly Loyalty Rewards
GoCar XL trips will count towards the minimum monthly trips required for the monthly loyalty rewards to potentially hit 0% service fees!
More details: gjk.sg/incentiveupdates
FAQs
Q: How can I inform Gojek if I have recently changed my vehicle to a 6-seater?
A: Ensure that your vehicle information is up to date in GoPartner by using “Edit Vehicle Information”. Your eligibility for GoCar XL trips will automatically change based on your vehicle model.
Q: What do I do if I have recently changed my vehicle from a 6-seater to a 4 seater?
A: Ensure that your vehicle information is up to date in GoPartner by using “Edit Vehicle Information”. Your eligibility for GoCar XL trips will automatically change based on your vehicle model.
Q: How will I know if my trip is a GoCar XL trip?
A: Please look out for these icons on your booking screen.
Q: Will GoCar XL trips be counted in the monthly trips requirement for the Monthly Loyalty Rewards?
A: Yes, GoCar XL trips will be included in the calculation for the Monthly Loyalty Rewards, which helps driver-partners to drive with earnings assurance with minimum monthly trips completed.
Q: Which vehicle models will be considered as eligible for GoCar XL trips?
A: The following vehicle models in this list will be considered as eligible for GoCar XL trips.
