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GoCar Premium: A dedicated service for exceptional earnings
GoCar Premium: A dedicated service for exceptional earnings
04 Feb 2022

*Updated as of 12 Sep 2023


Look forward to exceptional earnings with your top-notch vehicles.


Introducing GoCar Premium - a new service type exclusively for premium vehicle models.


From 14 Feb 2022, 2PM, driver-partners with premium vehicle models* will progressively be able to accept GoCar Premium trips in addition to GoCar trips.




Have a premium vehicle? You’ll be able to enjoy:


✔️ EXCEPTIONAL EARNINGS 

Enjoy 30-60% higher earnings with GoCar Premium trips compared to GoCar trips, on top of ALL the same current incentives!


✔️ EXCELLENT SERVICE

Exceed expectations by providing excellent service with this dedicated service type. Take your customers on a ride to remember, with unparalleled service with your top of the line vehicle.


Please ensure that you have updated your GoPartner app to the 1.15.3 version or later to be allocated GoCar Premium trips. 


Read on for more details.




How to accept GoCar Premium trips


Only driver-partners whose vehicles are in this list of vehicle models will be allocated GoCar Premium trips. 


This will happen progressively and automatically from 14 February 2022 onwards. 


To be able to accept GoCar Premium trips, please ensure that your GoPartner driver app has been updated to version 1.15.3 or later. No further actions are required.



How does GoCar Premium differ from GoCar trips?


Accepting a GoCar Premium booking


To differentiate the GoCar Premium trip from a regular GoCar trip, look out for this logo:



The process of accepting and completing a GoCar Premium trip is the same as a GoCar trip. 


Before picking up the customer:


After accepting the trip:



After completing the trip:


You will also see “GoCar Premium” reflected in your Transaction history for GoCar Premium trips.


GoCar Premium fees and incentives


Service and Platform Fees

There will be no difference in service fees, GoCar Premium trips will be subject to the same fees as GoCar: tiered platform fee and 15% service fee.


Additional Fees

GoCar Premium trips will be eligible for the same additional fees as GoCar trips:

  • Waiting fee of $3 for the first 4 mins (grace period), and $5 per 5 min after (no service fee) 
  • Edit Destination fee of $5 (subject to 15% service fee)
  • Cancellation fee of $4 (no service fee)

Incentives

All GoCar Premium trips will qualify for the same incentives as GoCar trips, so every trip brings you closer to bigger earnings!


ONGOING INCENTIVES

💰 $4 for far pick-ups

GoCar Premium trips will also be eligible for the $4 flat fee for far pick-ups above 4km. Autobid needs to be turned on to be eligible.


💰 Daily points incentives (full day)

All driver-partners get to earn points throughout the day based on the distance (km) of each trip as calculated in the GoPartner app, and choose trips to complete* based on your preference. You will not be penalized for rejecting or ignoring trips. 

  • Valid from 14 Aug- 8 Oct (extended)
  • All drivers are eligible
  • 90% completion rate required (no acceptance rate) 

* We understand that you might be concerned about meeting the 80% monthly average performance for the Monthly Loyalty Rewards if you choose trips to complete to qualify for the daily incentives. Not to worry - to ensure your qualification for the Aug Monthly Loyalty Rewards is not affected due to rejecting/ignoring trips, we will be waiving the performance requirements. That means you only need to hit the 500 trip criteria in Aug to enjoy the Monthly Loyalty Rewards.


💰 Monthly Loyalty Rewards

GoCar Premium trips will count towards the minimum monthly trips required for the monthly loyalty rewards to potentially hit 0% service fees!


More details: gjk.sg/incentiveupdates


FAQs


Q: Which vehicle models will be considered as eligible for GoCar Premium trips? 

A: The following vehicle models in this list will be considered as eligible for GoCar Premium trips.


The following Premium taxi models will also be eligible for GoCar Premium trips:

Toyota Vellfire, Toyota Alphard, Mercedes-Benz E Class, Mercedes-Benz Viano, Mercedes-Benz V220d


View the full list below:




Q: How can I inform Gojek if I have recently changed my vehicle to a premium vehicle?

A: Ensure that your vehicle information is up to date in GoPartner by using “Edit Vehicle Information”. Your eligibility for GoCar Premium trips will automatically change based on your vehicle model.


Q: How will I know if my trip is a GoCar Premium trip?

A: Please look out for the GoCar Premium icon on your booking screen.


Q: Will GoCar Premium trips be counted in the monthly trips requirement for the monthly loyalty bonus?

A: Yes, GoCar Premium trips will be included in the calculation for the monthly loyalty bonus.