We’re here to help you prepare for all the unexpected that may happen. Here’s how our partnerships with Gigacover, Marsh, and AIG will have you sheltered through the rainy days.
GoalBetter’s protection includes coverage plans from Gigacover’s Freelancer Earnings Protection (FLEP) underwritten by Etiqa and free accident coverage powered by Marsh.
Be in our Pro and Elite tiers If you’re not already in these tiers, accumulate 1,400 trips within the current program period to enjoy fully-paid premiums in the next program period!
1. Get an MC
Make sure you collect a medical certificate from your doctors to claim your payouts.
2. Submit information
Upload photos of your ID, MC(s), medical bills, and reports (if any) on the Gigacover app.
3. Get paid out
Gigacover’s FLEP will pay out up to 60 days of inpatient leave from the 2nd day onwards, and outpatient leave for up to 14 days from the 6th day onwards.
Need to make a claim under the free on-trip insurance coverage powered by Marsh and underwritten by AIG? Here’s how to do it:
The earlier, the better – make a claim as soon as you receive your MC, and no later than 30 days from it.
No, you cannot. FLEP simply covers your loss of earnings with an $80/day payout.
FLEP covers you if you have a valid MC caused by an illness, accident at work, accident outside of work, and necessary medical procedures. Some exclusions do apply, including hospitalization or medical leave caused by:
Gigacover will automatically attempt to complete your payouts via PayNow. If you do not have a bank account tied to PayNow, Gigacover will contact you to collect your bank details.
The insurer for FLEP is Etiqa Insurance Pte Ltd, a fully regulated and authorised insurer, regulated by the Monetary Authority of Singapore (MAS). Etiqa Insurance is part of Maybank Group.
Drop an email at hey@gigacover.com
Claims related to an accident whilst on a trip should be submitted through email no later than 30 days after the accident.
Upon submission, your claim will be reviewed by AIG. If you submitted all the required information/documents and your claim has been approved by AIG, you will be reimbursed within the following estimated timelines:
All details will be included in the email reply from AIG, so make sure to check your email inbox regularly. Alternatively, you may email Claims.SGGojek@marsh.com to enquire on the status of your claim submission.
Note that all claims are reviewed based on Policy Terms and Conditions. Please refer to the policy schedule and policy wording for full benefits, terms and conditions.
